Friday, November 4, 2011

What it's all about

I've decided to start reviewing the customer service side of any and every business I go to for service, whether it is a grocery store, autoparts store and especially restaurants of all kinds. It will mainly be Lubbock establishments because being a student I do not travel much. My credibility is that I have been in the customer service business for over 10 years in different establishments. I have been in fast food, retail at a department store, a tuxedo shop and a grocery store. I have loved every bit of it and was very good at all them, especially when it came to dealing with upset people directly. I guess i have decided to follow in my wonderful sister-in-law footsteps in reviewing these types of places, with the change of reviewing the people and service and not the actual food or product. I believe there are many food critics out there, some credible and probably some that are not. I figured that I would start a service ratings blog and see what happens. I am sure that there are plenty of sites like this out there, but I feel that with my experience from behind the counter that I see alot more of what goes on from the other side as well.

I will look at each and every aspect of the exerience outside of the food quality. I'll leave that up to actual food critics. I will try and give a detailed description on my experience from beginning to end, time limits and attitudes included. I hope that this catches on and turns in to something big and respected. I hope to also change a lot of places and people's attitudes. Nothing ruins a good meal and a good night like bad service from someone who just doesn't care.

Please feel free to criticize my opinions and writings as they are only opinions based on my experience. Also, if you have suggestions on particular places you would like me to visit please share them with me.

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